1. Introduction

Welcome to Seaweed Crew, a brand operated by The Seaweed House Limited ("Company", "we", "our", or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our content, attend our events, or interact with us online or offline.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Company information

3. Information we collect

We may collect and process the following types of personal data:

3.1 Information you provide directly

• Full name
• Email address
• Phone number
• Billing and payment information
• Social media handles
• Event registration details
• Messages submitted via contact forms

3.2 Information collected automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visit
• Cookies and tracking technologies

3.3 Information from third parties

We may receive information from:

• Social media platforms (Instagram, Facebook, TikTok, etc.)
• Payment processors
• Event ticketing platforms
• Marketing partners

4. How we use your information

We use your information to:

• Provide and manage our services
• Process event bookings and ticket sales
• Send newsletters and promotional content
• Improve website performance and user experience
• Respond to inquiries and customer support requests
• Comply with legal and regulatory obligations
• Prevent fraud and ensure security

We will only process your personal data when we have a lawful basis to do so.

5. Marketing communications

If you subscribe to our newsletter or promotional communications, we may send you updates about:

• Upcoming events
• Merchandise launches
• Collaborations
• Special promotions

You may unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

6. Cookies and tracking technologies

Our website may use cookies and similar tracking technologies to:

• Enhance user experience
• Analyze traffic and usage
• Improve website functionality

You can modify your browser settings to decline cookies. However, this may affect website functionality.

7. Sharing of information

We do not sell your personal data.

We may share your data with:

• Payment processors
• Event management platforms
• IT and hosting providers
• Marketing service providers
• Legal authorities where required by law

All third-party service providers are required to maintain appropriate security measures.

8. Data retention

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, or regulatory obligations
• Resolve disputes

9. Data security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Alteration
• Disclosure
• Destruction

However, no method of transmission over the Internet is completely secure.

10. Your rights

Depending on your jurisdiction (including Mauritius and the European Union), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability

To exercise your rights, please contact us at hello@seaweedcrew.mu.

11. Children's privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

12. International data transfers

If you access our website from outside Mauritius, your information may be transferred to and processed in Mauritius or other countries where our service providers operate. We ensure appropriate safeguards are in place where required.

13. Third-party links

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices.

14. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage users to review this policy periodically.

15. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact: